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A great place to learn


A great place to learn

At North West Ambulance Service we make a strong commitment to invest in education, training and development. We believe that this is vital to ensure our staff are highly motivated professionals who take pride in our Trust and their roles. We provide a range of development resources and workshops to build on existing knowledge and skills and support the professional development of our workforce, across all roles and departments.

Access is provided to an array of personal and professional development training opportunities covering subjects such as Career Development, Health and Wellbeing and Human Resources. Opportunities are also available to access external qualifications and short courses including Degree programmes and professionally accredited courses, with participation in conferences and seminars relevant to roles also supported.


The Trust continues to work with Universities (Liverpool John Moores University, University of Cumbria, University of Central Lancashire and Edge Hill University)  to develop bespoke programmes for our workforce.  Quality assessed and assured by the university means that staff have high quality tuition supported by academic rigor.  Alongside this,  we continue to support the release of Advanced Paramedics to study towards the Masters Advanced Practitioner level education. This course allows participants to develop skills in high end patient focused multidisciplinary care.

A new way of working collaboratively, partner Universities are developing innovative ways of delivering a new programme of study to the Community Specialist Paramedics, the new concept is a joint programme delivered by three universities to a cohort of practitioners involving technology and best practice.


At North West Ambulance Service we are proud to hold the Investors in People Gold, Champion and Health & Wellbeing Awards; being the only Ambulance Service in the country to do so and one of just 7% of accredited organisations across the UK to hold the Gold Standard.

Investors in People is the UK's leading accreditation for business improvement through people management, and provides a wealth of resources for businesses to innovate, improve and grow, with a focus on good people making great business.

Following the Trust’s reaccreditation in 2015, the IIP report stated that:

"It is commendable that NWAS has raised the bar through its aspiration to move from Good to Great. It is also commendable that, through its people, NWAS has developed its practices and demonstrated a range of performance improvements against a backdrop of significant cultural change in the NHS."

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Development opportunities

Development opportunities

Personal and Professional Development

Staff are supported through a range of internal and external development programmes these include:

  • HR Master Classes
  • Staff development programmes
  • External qualifications
  • External short courses
  • Attendances at conference and exhibitions.


Continuing professional Development

The Trusts CPD programme supports the development of clinical staff with:

  • Top-up Diploma HE in Paramedic Practice.
  • Top-up Bachelor of Science Honours degree (BSc Hons) in Paramedic Science.
  • Level 7 Master’s degree Modules in Clinical or Professional Practice.
  • Support to clinical conferences seminars and workshops developing paramedic practice.
  • Support in the development of research projects leading to PhD study continues.

In house training

In house training

Leadership & Management Development

Our workforce strategy supports the development of existing and future leaders within the Trust. We offer a range of management and leadership development opportunities to both existing and aspiring managers. 

We are also the first Ambulance Service in the country to gain Chartered Management Institute (CMI) accreditation. We are pleased to offer an array of accredited Level 2, 3 & 5 Awards, Certificates and Diplomas to support our current and aspiring managers as they grow and develop in their roles.

The Trust also offers wider leadership and management development support, through our subscription to the NHS Leadership Academy, where staff are able to access a range of development resources and programmes. 

Mandatory training 

Mandatory training is training that must be undertaken by all staff, this is usually within a particular time period and includes any statutory or compulsory training that the Trust requires its employees to undertake; to comply with the law and requirements of regulatory bodies.

Some elements of mandatory training are specific to particular groups of staff and are delivered through classroom or e-learning depending on the group of staff.  

Mandatory training is reviewed regularly and amendments to the program made to ensure that the content is kept up to date and in line with any risks identified by the Trust.


Team of the future

Team of the future

Pre –Employment Program

The Skills for Health Academy North West offer 14 week pre-employment programmes, which aim to help unemployed and disadvantaged adults move into employment. This is achieved by providing them with a period of college training, followed by a valuable work experience placement within North West Ambulance Service.

Multi-professional Cadet scheme.

The Multi Professional Cadet Programme is designed to enable 16 -18 year olds' to gain knowledge, understanding and practical skills that are required if you want to work in the health and social care sector.

Cadets study in College three days per week and attend a work based placement for two days per week, over a total of two years. 

NWAS has been working in collaboration with the cadet schemes within Greater Manchester, Cheshire and Merseyside, providing invaluable work experience for second year cadets that have expressed an interest in progressing into paramedic practice or employment within the organisation.   

Skills Club

Skills club is an exciting, voluntary after-school initiative that provides a vocational taster programme for Year nine students from schools who are known to be in areas where there is potentially lower than average educational attainment levels.

Skills Clubs are a six week after school programme that takes place one evening per week.

Professionals from the Trust support the programme by giving their time to talk to and deliver activities to the young people about their specific job, career and or service. 

The students are given the opportunity to ask the specialist’s questions about their roles and responsibilities which helps them to understand exactly what is involved in different job roles.