KEY FACTS

Location(s): Across the North West

Salary: N/A

Hours: Flexible

Our Patient Transport Service operation is supported by an active and much valued cohort of Volunteer Car Drivers who operate throughout the North West.

Volunteer Car Drivers are volunteers who live and work in the local community and give up their time to assist our Patient Transport Service in transporting mobile patients to and from hospital appointments such as outpatients, radiotherapy, renal dialysis, etc.  This service is greatly relied on and appreciated by the patients we transport as demonstrated by the volume of compliment cards we receive.

We currently have approximately 250 volunteers providing this service and are looking for people who live in Cumbria, Greater Manchester, Lancashire and Merseyside who would be willing to give their time to provide this service. Hours are flexible and determined by your availability - this is what is great about being a volunteer as you can choose to help out when it suits you.

As a volunteer, you will not receive a salary however you will receive a mileage allowance of 39p per mile for all miles driven whilst volunteering.  In addition you would receive any out of pocket expenses such as car park fees, telephone calls and subsistence for a meal for any journeys exceeding 100 miles in one direction.

Volunteers notify their availability to the control room for the week ahead.  On that basis, details of the patients to be collected are communicated by e-mail to the volunteer at approximately 18:00hrs on the working day prior to transport.  On the day of the appointment, the driver collects the patient, takes them to / from their appointment, and at the end of the week submits a form showing all patients moved, pick up and drop off times as well as the mileage driven.  This is then used as the basis for reclaiming mileage expenses.

If you meet the requirements below and are interested in becoming a volunteer for the North West Ambulance Service NHS Trust, please log onto www.jobs.nhs.co.uk and type “Volunteer Car Drivers” into the keywords search field then select the area you are interested in. Alternatively, if you would like to find out more information please call us on 01244 651316.

Requirements

To apply to become a volunteer the applicant must have;

  • Access to a four door car
  • Fully comprehensive Insurance to carry patients and indemnity to operate as a volunteer
  • No more than six points on their licence
  • A DBS check which does not show any contra indicating offences

Recruitment Process

Applications are made via NHS Jobs and will follow the process below;

  • Shortlist
  • Interview
  • DBS/References
  • Induction

Training Course

Volunteers attend induction training.  This covers topics such as;

  • The driver handbook
  • Overview of the Patient Transport Service
  • Allocation of work
  • Safe practice
  • Safeguarding
  • Documentation – Completion and submission
  • Month End procedures

Ongoing Checks

Once a volunteer has been accepted, the following checks will be undertaken;

  • Driving Licence check (Annual through the Gov.uk website)
  • MOT check (Annual through the Gov.uk website)
  • Insurance check (Annual)
  • DBS Check (at least every 3 years)

Please note that there may be times when the role is not available on the NHS jobs website, as it periodically closes each month to allow for applications already received to be processed. However, you can register your email address so that you will be notified as to when the post is open again for applications. To find out more information about setting up email alerts and how to apply via the website please click here.

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